Eden Real Estate – Eden Realestate Region, Bega & Merimbula

A couple of years back I needed to replace my windows and being the technologically dependant person that I am, I decided to surf the internet to look for a replacement window company. I used a search engine to find one online using one of those “find it all sites”.

I sent them and requested for a quotation. I didn’t know then that it was necessary to have them come over for an on site consultation. They took roughly four days to respond and asked that I supply some details about my home. I should have seen the signs right here but being naïve I gave them the details.

A few days later they sent me a quotation and I was excited. I thought this internet thing really works. I just had a few queries with the quote, nothing terrible just routine questions. I looked up their number on the quote and gave them a call.

This is where the actual problems started. They kept transferring me to one person after another until I got fed up. When I eventually talked to someone they informed me the quote was a basic one – they would have to come my place for a final one.

They didn’t arrive on the agreed date and when I called them up they were hardly apologetic at all. They went on about how busy they were and what time of the year it was and so on.

This was when it dawned on me that I was wasting my time with these guys and I cancelled the order.

Tags: replacement windows